Terms of Service
Terms of Service
Company: Virginia Tax Assistance
Website: www.virginiataxassistance.com
1. Overview
By opting into SMS communications from Virginia Tax Assistance, you agree to receive text messages related to our services, updates, and communication relevant to your inquiries or transactions with us.
This agreement is between you (“User,” “You,” or “Your”) and Virginia Tax Assistance (“We,” “Us,” or “Our”). These messages may include alerts, property updates, appointment reminders, confirmations, support follow-ups, and other informational content.
2. Message Frequency
Message frequency may vary depending on your interaction with us. For example, you ay receive up to 3 SMS messages per week related to your program application submission.
3. Types of SMS Communications
You may receive messages when:
-
Filling out a form on our website
-
Requesting property or service information
-
Booking or confirming an appointment
-
Following up on real estate-related conversations
We strive to only send messages that are relevant and helpful to you.
4. Potential Fees for SMS Messaging
Carriers may charge fees for each message sent or received. These fees can vary based on the carrier's pricing structure and whether the message is sent domestically or internationally
5. How to Opt Out
You can opt out at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message confirming your decision to unsubscribe.
If you change your mind, you can re-subscribe by submitting another form or contacting us directly.
6. How to Opt-In
You may opt in to receive SMS messages from Virginia Tax Assistance through one of the following methods:
By submitting an online form
Verbally, during a conversation
By filling out a paper form
7. How to Get Help
Need assistance? Just reply HELP to any message, or contact us via:
-
📧 Email: support@virginiataxassistance.com
-
🌐 Website: www.virginiataxassistance.com
8. Privacy & SMS Consent
We take your privacy seriously.
-
Your SMS consent is not shared with third parties or affiliates.
-
Your personal information is protected and handled according to our Privacy Policy
-
We will never sell or rent your phone number to external parties.
For full details on how we collect, store, and use your personal data, please review our Privacy Policy.
9. Supported Carriers
Our messages are supported by major U.S. carriers. However, delivery is not guaranteed and may be affected by your mobile provider or coverage in your area.
10. Terms Updates
We reserve the right to update these SMS Terms at any time. Changes will be posted to this page and are effective immediately upon posting. Please check this page periodically for updates.
11. Standard Messaging Disclosures
-
Message and data rates may apply. 2-5 per customer
-
Standard messaging rates will be charged by your mobile service provider.
-
You can opt out of receiving SMS messages at any time by texting "STOP" to the number from which you received the message.
-
For assistance, text "HELP" to 540-900-8881 or visit https://www.virginiataxassistance.com/privacy-policy
